Safety When You Live Alone · Lesson 5 of 8 · 12 min
If you think someone has been in your home
Coming home to signs of a break-in is frightening, and living alone can make it feel worse. Knowing the steps in advance helps you stay safe, protect evidence and get your life back in order.
First: stay safe
- If you think intruders may still be inside, do not go in. Call 999 (East Cambridgeshire District Council). In the UAE, police are also 999 (u.ae).
- Wait somewhere safe, such as with a neighbour, at reception or in a busy public place.
- Do not touch the door, lock or anything inside more than you need to. Independent Age advises asking the police what you can tidy or repair, because a crime scene investigator may need to examine it first.
Reporting it
- In the UK, if the burglary has already happened and nobody is there, report it online or call 101, the police non-emergency number (East Cambridgeshire District Council).
- Officers will record your statement and a list of what was taken, may examine the scene for forensic evidence, and can advise on security (East Cambridgeshire District Council).
- You will get a crime reference number. Independent Age notes you will need it for any insurance claim.
- In Dubai, Gulf News reports that 901 is Dubai Police's number for non-emergency matters, and 999 is for emergencies. If you are unsure or feel in danger, call 999.
The next 24 hours: a checklist
- Check whether spare house or car keys are missing. If they are, change the locks, because burglars may come back with them (Independent Age).
- Get broken locks and windows fixed. In a rented home, tell your landlord or accommodation office straight away in writing.
- Make a list of what is missing, including serial numbers if you have them (Independent Age).
- Contact your bank or card issuer if cards were taken (Independent Age).
- Check identity documents. If your passport or other ID is missing, report and replace it (Independent Age; see the Paperwork module for passports abroad).
- Contact your insurer if you have contents insurance (see the Money Basics insurance lessons).
Your accounts and devices
- If a laptop or phone was stolen, use your 'find my device' service to lock or erase it, and change passwords for important accounts, starting with email.
- Tell your university IT service if a device with university access was taken.
- Watch your bank statements over the following weeks for any payments you do not recognise.
Looking after yourself afterwards
- Victim Support says people often feel upset, angry or scared after a burglary, and some no longer feel safe at home. Some people react later rather than straight away.
- Victim Support stresses that it is never your fault.
- Talk to a trusted adult, family member or friend, and ask a friend to stay over for a night or two if that helps.
- Victim Support's help does not depend on reporting the crime to the police. In the UK, under-19s can also call Childline free on 0800 1111, and The Mix offers support for under-25s.
- If anxiety or poor sleep goes on for weeks, speak to your university wellbeing service or a doctor (see the Mental Health module).
Practise in real life
Tick each one off when you have done it.
- Write down, in your phone's notes, the serial numbers of your laptop, phone and other valuable items.
- Save your local police non-emergency number (101 in the UK, 901 for Dubai Police) in your contacts.
- Check that 'find my device' is switched on for your phone and laptop.
Remember
- If someone might still be inside, do not go in: call 999.
- Leave the scene as it is until the police say otherwise.
- Get a crime reference number, check for missing keys and change locks if needed.
- Feeling shaken is normal, and support is available.
Note: Reporting steps are for the UK unless stated. The Dubai 901 non-emergency number comes from a Gulf News explainer (updated September 2026) rather than an official page we fetched; if in doubt, call 999. Victim Support's main phone number could not be confirmed from the page fetched, so it is not given here. Helpline numbers can change, so check the organisation's own website.
Check yourself
1. You come home and see your window smashed. You can hear movement inside. What should you do?
2. In the UK, why should you get a crime reference number after a burglary?
3. After a burglary, you notice your spare key is missing. What does Independent Age advise?
4. Why should you avoid tidying up straight away after a break-in?
5. According to Victim Support, which statement about feelings after a burglary is true?