Etiquette · Lesson 13 of 21 · 10 min
Public spaces: lifts, escalators, doors and transport
Shared spaces work when everyone thinks one step ahead. These small habits make you a pleasure to be around in public.
Doors
- Whoever reaches a door first holds it for the people behind.
- Glance back before letting a door swing shut.
Lifts
- Let people get out before you get in.
- The person nearest the door gets out first.
- Move to the back, face the door, and keep your voice down. No speakerphone calls.
Escalators
- Stand on one side so others can walk past on the other. In London it is 'stand right, walk left'.
- Customs differ between cities, and some ask people not to walk at all, so follow the local flow.
- Keep a step between you and the person ahead, hold your bag in front of you, and step off promptly at the end.
Pavements and malls
- Do not walk four abreast; go two side by side at most.
- Never stop suddenly in the middle of a walkway; step aside.
- Leave a few steps of space when you pass in front of someone.
Public transport
- Let passengers off before you board, and move inside the carriage.
- Offer your seat to older people, pregnant women, people with disabilities and parents with young children.
- Bags on the floor or your lap, never on a seat. Feet off the seats.
- Keep calls short and quiet, and use headphones for anything you are watching or listening to.
- Dubai Metro specifics (women and children cabin, fines) are in the Emirati Etiquette module.
Practise in real life
Tick each one off when you have done it.
- On your next mall trip, practise lift and escalator etiquette and count how many people do the same.
- Offer your seat to someone on public transport this week.
Remember
- Out before in.
- Stand one side, walk the other.
- Offer your seat.
- Bags off seats.
Check yourself
1. The lift doors open and people are inside wanting to get out. You:
2. On a London escalator, you stand on:
3. An older man boards a full metro carriage. You are seated. You:
4. Where should your bag go on public transport?